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Please give us a call at one of the numbers below if you have any addition questions for us.
Phone: 480-264-6500
7 AM – 7 PM, 7 Days Per Week
Toll Free: 855-4-SET-JET
(855-473-8538)
Set Jet’s Standard Membership requires a recurring Monthly Membership Fee of $99.95, with no minimum commitment, for flights between Set Jet’s regional destination cities (Scottsdale, Las Vegas, Los Angeles, Orange County, San Diego, San Francisco, Salt Lake City and Cabo San Lucas). Set Jet’s Elite Membership requires a recurring Monthly Membership Fee of $999.95, with a twelve (12) month minimum commitment, for flights between Set Jet’s regional destination cities plus its coast-to-coast destination cities (Los Angeles and New York). In the event you cancel your Elite Membership and/or fail to honor the twelve (12) month minimum commitment, Set Jet’s sole remedy, in its sole and absolute discretion, shall be to terminate your Elite Membership permanently and you will not be liable for any unpaid Elite Monthly Membership Fees. The first month of your Monthly Membership Fee must be paid in full at the time of application. These Monthly Membership Fees are non-refundable. Acceptable methods of payment are limited to Visa, MasterCard, Discover and American Express. No cash, checks or money orders will be accepted.
No, Set Jet is not an airline and as a Set Jet Member your expectation should not be what one might expect when traveling on an airline.
For starters, Set Jet does not publish a schedule like the airlines do. This is a regulatory restriction and although we wish we could, we simply cannot legally. Our booking engine is proprietary and quite simple to use but it is also different than what you might expect. However, once you try it, you’ll find that it’s very easy to book a flight or buy a seat on an existing flight.
Set Jet does not fly as frequently as the airlines do either, so if you’re looking to have the availability and frequency of flights that the airlines do, Set Jet is probably not a fit for you. Set Jet typically flies from two to four times per week between each of the destination cities listed on our website and we will continue to add flights until we are flying as much as once per day, per destination city. However, if you’ve ever chartered or owned a private jet and are familiar with the costs involved, you will absolutely recognize and appreciate the incredible value of being a Set Jet Member and flying private with us.
On the other hand, if you are contemplating whether or not the $99.95 monthly Membership Fee is worth it based on how often or how little you may fly with us, Set Jet is probably not a good fit for you. Consider this; although our Members can fly as often as they wish and we encourage that, if you pay the one-time $99.95 Security Check Fee, plus the $99.95 monthly Membership Fee for an entire year, and during that year you fly just ONE round trip with Set Jet between any of our domestic regional destination cities for approximately $1500 (including taxes and fees), you will have spent a total of approximately $2,700 to fly on one of our luxurious, large body Bombardier Challenger 850s, with 13-15 seat ultra-VIP interiors. Alternatively, if you were to charter a small or mid-sized jet to do that same trip, you can expect to pay $20,000-$30,000 round trip.
So if you’re looking for an airline experience, Set Jet is not for you. But if you’ve ever flown private or contemplated flying private and are aware of the costs involved, you will find that Set Jet provides an unparalleled value and a five-star, true private jet experience for a small fraction of the cost of any other fly private options.
Small-Size Pets:
There is no charge for small pets up to twenty (20) pounds. Your pet must be small enough to fit comfortably in a pet carrier or in your lap during the flight.
Medium-Size Pets:
There is a Pet Fee of $200 for medium-size pets weighing twenty-one (21) pounds up to sixty (60) pounds each way.
Large-Size Pets:
There is a Pet Fee of $350 for large-size pets over sixty-one (61) pounds each way.
Pets permitted include dogs, cats, and household birds. Please call Member Services for any exotic pets which will be determined on a case-by-case basis (i.e. a Pot-Bellied Pig). A pet in the cabin of the aircraft is considered one piece of carry-on luggage. To book a flight with your pet, please contact Member Services at (480) 264-6500. Please note that pets may be restricted from flying, particularly if a Member has booked a flight or purchased a seat prior to any pets being booked on the flight and has advised Set Jet that they have a physician-diagnosed allergy to pets.
Additionally, please be advised that the following pet-related Set Jet Terms and Conditions will continue to be enforced:
Any aggressive or disruptive behavior displayed by a Member’s pet may result in denying travel to both the Member and their pet. Disruptive behavior includes, but not limited to, the following:
Set Jet reserves the right to deny boarding to any pets that do not meet the requirements stated in Set Jet’s revised pet travel policy or in Set Jet’s Terms and Conditions.
Although Set Jet does NOT publish a flight schedule, Set Jet can facilitate up to four (4) flights daily between each of the regional destination cities it serves and up to two (2) flights daily between Los Angeles and New York, seven (7) days per week, 365 days per year. For example: Members typically originate a daily morning and evening flight between Scottsdale and Los Angeles, as well as an afternoon and late afternoon flight between Scottsdale and Orange County and Scottsdale and San Diego. Additionally, Set Jet facilitates daily morning flights and evening flights between Scottsdale and Las Vegas, as well as from Los Angeles, Orange County and San Diego to and from Las Vegas. Set Jet also can facilitate daily flights between Los Angeles and New York City. All of these flights however, are subject to availability and subject to at least one Member originating and negotiating each such flight, including the date, time, departure and arrival city.
As a Standard Set Jet Member, you may purchase a thirty (30) day Standard Limited Membership for a travel companion for $99.95, plus the required one-time Security Check Fee of $99.95 for flights between Set Jet’s regional destination cities (Scottsdale, Las Vegas, Los Angeles, Orange County, San Diego, San Francisco, Salt Lake City as well as Cabo San Lucas). As an Elite Member, you may also purchase a thirty (30) day Limited Elite Membership for $999.95, plus the required one-time Security Check Fee of $99.95 for flights between Set Jet’s regional destination cities (Scottsdale, Las Vegas, Los Angeles, Orange County, San Diego, San Francisco, Salt Lake City as well as Cabo San Lucas) plus Set Jet’s coast-to-coast destination cities (Los Angeles and New York). These thirty (30) day Limited Membership Fees are a non-recurring (one month only) fees and will only be charged once. Each time you purchase a thirty (30) day Limited Membership for a travel companion, you will be required to pay the Security Check Fee even if that travel companion has previously been a Member.
The Winter Maintenance Fee is assessed on all fights which arrive or depart from any destination that has temperatures around or below 32°F between October and April.
As a Set Jet Member, you must check-in no later than twenty (20) minutes prior to the departure time. In the event you fail to check-in on time, you will lose your seat.
Please give us a call at one of the numbers below if you have any addition questions for us.
Phone: 480-264-6500
7 AM – 7 PM, 7 Days Per Week
Toll Free: 855-4-SET-JET
(855-473-8538)
*Set Jet acts solely as an agent for its members in facilitating private jet charter flights and other membership benefits. Set Jet does not own or operate any aircraft. On behalf of its members, Set Jet facilitates all charter flights using the services of FAA-certificated Part 135 carriers. Membership in Set Jet is subject to Set Jet approval in accordance with Set Jet's Terms and Conditions.